Join Us

Are you ready to revolutionize this technology frontier?We are looking for a few extremely talented peopleto join our world-class team in Silicon Valley.

Sales Engineer

Campbell, Silicon Valley, San Francisco Bay Area · Full Time

As a sales engineer, you will be the primary technical resource for our Sales team taking a consultative approach with our customers, identifying pain points and driving technical alignment between customer needs and the Rulai service. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process. As the technical expert, you will work with clients to understand their requirements and design the right solution for their business needs. At the same time, you will be a liaison to the engineering team to drive the direction of the product. By combining your personality with your technical knowledge, you can be an unmitigated success. The ideal candidate will have a broad technical background, with a minimum 1 – 2 years experience functioning in a Sales Engineer capacity. If you have previously worked as a software engineer and transitioned into Sales Engineering, we would love to speak with you. We seek talent who want to leverage their technical and people skills to help deliver solutions to prospective customers directly.


Responsibilities

  • Conduct online and in-person demonstrations of the Rulai product
  • Work hands-on with customers to integrate and implement Rulai solution
  • Design and implement Virtual Assistant solutions

Requirements

  • 2+ years experience as a Sales Engineer supporting an Enterprise or SaaS based product
  • Previous experience in software development is ideal
  • Strong written and verbal communication skills, as well as business and technical acumen are a must.
  • Deep knowledge of the requirements and challenges enterprises face with application development/release, IT Operations, Security and Compliance.
  • A broad background in technical infrastructure (servers, networking, storage, etc.)
  • Knowledge and experience with Linux/Unix is needed.
  • B.S. in Computer Science or a related field.
  • Experience in successful startups is a plus
  • Knowledge of AI solutions is a plus

Natural Language Processing Research Engineer

Campbell, Silicon Valley, San Francisco Bay Area · Full Time

We are currently looking for research engineers with experience in natural language processing (NLP) and machine learning (ML) to join Rul.ai’s R&D team. You will work with a team of professors, Phds and engineers, and contribute to our open domain conversational agents development platform. Rul.ai is an award winning team with a track record of success business and world class research. We are funded by well known venture capital firms, including GSR ventures (Mayfield China) and Fidelity. Our service automates customer and employee interaction by quickly and accurately engaging to provide answers and complete tasks in a human-like conversational style.


Responsibilities

You will work on finding practical solutions to challenging, open-ended problems related to question answering or dialogue systems. You will be very familiar with NLP, (semi) supervised machine learning techniques, NLP knowledge sources, and good at fine tuning the accuracy and performance, testing and maintaining quality. You will contribute to and extend our in-house deep learning and machine machine learning models. As an Agile advocate, you will take an active part in writing code, code reviews and collaborate on design and implementation.


Who You Are

  • You hold at least a Bachelor/Master degree in Computer Science, Artificial Intelligence, Computational Linguistics or a related field
  • You are very familiar with natural language processing methods
  • You have good programming skills in both scripting and object oriented languages (e.g. Python, Java, C++, Perl)
  • Experience with recent developments in Deep Learning or/and question answering is a plus
  • You possess a hands-on mindset, and are ready to design and implement new ideas
  • Additional requirements for senior candidates:
  • PhD or MS in a NLP/ML field or at least 5 years of industry experience
  • Strong publication record or a proven track record of having a strong impact on commercial NLP/ML products is a plus

What we offer

Working together with a motivated award winning team to solve extremely challenging and important problems. Making huge impact on our enterprise customers, from middle size businesses to big names.

Our benefits are designed to help you do your best work

  • Competitive salary with significant stock options in a well funded early startup company
  • Medical. Dental. Vision and 401K plans, FSA
  • Flexible paid time off
  • Free Happy Friday lunches, and drinks
  • Chair massages
  • Much more…

Interested to learn more?

Please drop us a line and let us know

Apply