Monthly Archives: April 2017

5 Questions to Ask an AI Chatbot Provider

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Written on April 27, 2017 at 10:11 am

Categories: Artificial Intelligence
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Despite so many benefits to deploying chatbots, many companies hesitate when the time comes to rolling […]

Should Your CX Roadmap Include a Facebook M Chatbot?

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Written on April 19, 2017 at 7:21 am

Categories: Artificial Intelligence
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There was a lot of buzz last week when Facebook rolled out suggestions from M–its AI-powered […]

3rd Gen Virtual Assistants Enable Interactive Customer Conversations

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Written on April 4, 2017 at 2:14 pm

Categories: Artificial Intelligence
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For the past 30+ years, software has been built using graphic user interfaces (GUI), which enable […]