AI-Based Chatbot Simulates Live Agent Conversation to Deliver Exceptional Self Service

Rulai’s AI virtual customer assistants (VCA) resolve inquiries by providing relevant information and taking real-time actions based on personalized context powered by deep learning and machine learning models.  Out-of-the-box functionality includes:

  • Pre-trained conversation workflows and natural language models to handle top use cases in O2O verticals
  • Pre-defined automation logic to facilitate faster backend integration
  • Pre-built integrations to major contact center platforms to enable turnkey escalation capability
  • Pre-packaged conversational UI component to easily plug in to client applications

Key Features

Intelligent, Text-Based Conversational Interface


Adaptive Learning Virtual Assistance


Admin Console for Configuration & Management


Historical & Real-Time Reporting & Monitoring


Flexible API
Integration


Seamless
Escalation


Automated FAQ Generation & Knowledge Management


Cloud, Premise
or Hybrid


Engage more customers with fewer resources

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Rulai Key Differentiators

Mixed Tasks and Initiatives MITIS™

Combination of rules, labeled and unlabeled data

Faster time to market; can be built within days

Unlimited application; use cases grow with data

Minimal maintenance as system adaptively learns

Real-time control of chatbot responses; business users can manage

Sleek UI Giving you essential insights and all the control

Rulai Admin and Management Console
Enables business users to configure and manage Rulai customer and agent virtual assistance solutions. Users can view, control and manage intent classification, utterances and answers and can edit classification, tone and style and create responses on the fly.

Discover how Rulai can work for you

Schedule a demo today

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Contact Us

Rulai Intelligent Virtual Assistants for the Enterprise

Email: contact@rul.ai

Address:  

1999 S Bascom Ave, Campbell, CA 95008.