VA Configuration & Deployment

Key Features

  • Drag-and-drop task workflow editor to quickly design conversations at scale
  • Fast and flexible redesigns
  • In-console JavaScript engine to write code at any point in the conversation workflow
  • Ready-to-deploy Conversational UI with third-party APIs integration
  • A/B testing configurations
  • Tools to test VA performance at scale – saved cases to run regression tests
  • Manipulate and display personalized content conditional to data point values
  • Adaptive learning system
  • Issues & improvements’ detection using AI-powered clustering
  • Version control and rollbacks
  • Identity & Access Management
  • Leverage common NLU entities or define custom entities for conversation flow design

Drag-and-drop Design Console

Flexible JavaScript Cloud Engine

Using the JavaScript Cloud Engine, specialized functionality and business logic can be integrated into Virtual Agents to call outside APIs. Users also can define complex action rules and modules consuming all the conversation’ context information (e.g., collected information from users for execution). This extensibility allows for dynamic queries to support highly-sophisticated tasks.

Want Rulai to work for your business?

Request a Demo