Guide Continuous Bot Development with Recommended and Unit Test Features

Powered by our AI algorithm, Rulai provides recommendations to you for updates and enhancements based on patterns detected in past transcripts. This feature can identify common issues and questions allowing you to make modifications that will:

  • Help address more use cases for customer
  • Improve resolutions rate
  • Reduce human intervention

Rulai’s Recommend feature also provides context giving users visibility into the reason for the recommendation.

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