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Low-Code, Omni-Channel, End-to-End

Conversational AI for every step of the customer journey

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Rulai's next-gen Conversational AI platform solves the 3 most important friction points of any Virtual Assistant deployment.

Automate all conversations

“Our support bot is handling more than 70% of support requests without human intervention."

Blunyi
Director of CRM, DHgate

Deliver a consistently great experience across the entire customer journey

"Our passenger support bot has an 82% CSAT rating, higher than human support."

VP customer experience operations
Top ride-hailing company

Deploy and improve bots quickly and cost-effectively

“We were able to get our SAP order status chatbot deployed in just three weeks with Rulai’s help.”

Marcelo Nadruz
GM Digital, Sanofi

Experts recognize Rulai as a key driver of operational efficiency and customer engagement

Forbes

Forrester

Gartner

G2

The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Leading companies in various industries use Rulai to build robust Virtual Assistants that deliver a great experience:

Contact Centers

Finance

Insurance

Retail

Healthcare

Virtual Customer Service Assistants save cost and increase CSAT scores by automating calls or chats.

“Whisper agents” listen in conversations and provide human agents with relevant information and next best actions. They also increase productivity by automating IT help desk support, agent hiring, onboarding, training, shift management, and scheduling.

Rulai for Contact Centers

Virtual Financial Agents can increase customer satisfaction and create deeper and broader customer engagements with personalized self-service capabilities across channels.

They simplify customer on-boarding and provide personalized guidance throughout the customer lifecycle.

Rulai for Finance

Virtual Insurance Agents take the friction out of the process by simplifying getting quote, underwriting, claim filing, and payouts.

They also help brokers and agents with mundane tasks such as form filling.

Rulai for Insurance

Increase your guided sales revenue up to 2x. Virtual Shopping Assistants can create a more personalized shopping experience across all channels.

They assist customers through the entire shopping and post-sales experience, handling order-related tasks and product support issues.

Rulai for Retail

Virtual Healthcare Agents create personalized engagements with patients at scale.

They can also simplify interactions with other stakeholders like physicians or insurers, and help shield employees from legacy IT systems.

How we do it

Rulai’s SAFE approach enables fast and effortless creation of powerful virtual assistants.

Learn more

SAFE Smart

Rulai’s virtual assistants don’t get confused when talking with customers. Our level-3 AI dialog manager can build multi-round conversations in real-time without writing a single line of code. Rulai is the only platform capable of automating customer service interactions at every tier.

SAFE Action Oriented

Rulai’s RPA engine automates workflows and creates conversational dialogues with ease. With hundreds of built-in integrations and a powerful Javascript engine, connecting to your enterprise systems or RPA platforms is a breeze.

SAFE Fast

Rulai automatically identifies use cases, generates training data, acquires knowledge, streamlines workflows, and detects issues. Combined with our no-code design studio, companies can launch bots and improve them in a fraction of the time required by other bots.

SAFE Extensible

Rulai-powered bots integrate seamlessly with voice and text-based apps, contact centers, agent desktops, backend fulfillment systems, and even other bots, providing a consistent experience at every customer touchpoint.

Featured Content

Why Rulai

Rulai enables teams to be more operationally efficient and customer-centric.

Rulai for Partners

System integrators at global organizations use Rulai for digital transformations.

Product Deep Dive

End-to-end. Omni-channel. Low-code. Find out how Rulai works.

Contact Center Automation

Seamless support experiences across thousands of tenants.

Want Rulai to work for your business?

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