A Solution Tailored to Solve Your Challenges
Optimizing sales, operations and service for your business with the cutting edge AI technologies.
Streamline customer support
Deflect repetitive calls and live chat requests, as well as significantly reduce email volume.
Achieve first contact resolution
Empower customers to accomplish more through self-service.
Increase sales conversions
Purchasing guidance can be automated to increase self-service sales conversions.
We Provide Pre-trained Language Models and Best Practices
- Pre-built intents and training data
- Workflows specifically tailored to your domain and vertical
- Smart recommendations based on real conversation data
More Natural and Flexible Conversations
Rulai’s third-level chatbots can track conversations, keep context to decide what the next action should be, including asking user for more input or clarification, switching to a different task, taking an action etc.
Rulai Integrates withYour Existing Systems and Cloud Environment
See how our point-&-click user interface works
Type-in conversational responses for every situation. Configure responses with point-and-click functionality. Then, test and deploy all on your own.
BENEFITS
Customers
- Intelligent, accurate, human-like self-service option
- Fast, accurate, always available answers, task completion
- Seamless, contextual escalation to live support when desired
- Greater self-service resolution as smart agents adaptively learn
Business
- Engage more customers with fewer resources
- Efficiently handle explosive messaging and chat growth
- Optimize Maximize highly skilled/high cost live agent spend
- Increase brand loyalty, sales CSAT with better CX
Who We Are
Rulai was founded on a simple, powerful idea – a low-code conversational platform that enables domain experts to take control with limited IT resource.
It is shaping the next wave of customer experience (CX) with an award-winning research team comprised of global leading experts in the field of machine learning and artificial intelligence. The company’s Interaction Design Console, a no code chatbot development tool for business users, is making groundbreaking contributions to AI development across natural language processing, deep learning, and personalized recommendation systems.