Conversational AI for every step of the customer journeyRulai in action
Low-Code, Omni-Channel, End-to-End
Conversational AI for every step of the customer journey
Rulai's next-gen Conversational AI platform solves the 3 most important friction points of any Virtual Assistant deployment.
Automate all conversations
“Our support bot is handling more than 70% of support requests without human intervention."
Director of CRM, DHgate
Deliver a consistently great experience across the entire customer journey
"Our passenger support bot has an 82% CSAT rating, higher than human support."
VP customer experience operations
Top ride-hailing company
Deploy and improve bots quickly and cost-effectively
“We were able to get our SAP order status chatbot deployed in just three weeks with Rulai’s help.”
GM Digital, Sanofi
Experts recognize Rulai as a key driver of operational efficiency and customer engagement
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Leading companies in various industries use Rulai to build robust Virtual Assistants that deliver a great experience:
“Whisper agents” listen in on conversations to provide human agents with relevant information and next best actions.
Virtual Assistants also increase productivity by automating IT help desk support, agent hiring, onboarding, training, shift management, and scheduling.
Virtual Financial Agents create deeper and broader customer engagements by increasing account self-service capabilities across channels.
They simplify customer on-boarding and provide personalized guidance throughout the customer lifecycle.
Virtual Insurance Agents take the friction out of the process by simplifying underwriting, claim filing, and payouts.
They also help brokers and agents with mundane tasks such as form filling.
Virtual Shopping Assistants can create a more personalized shopping experience across all channels.
They assist customers through the entire shopping and post-sales experience, handling order-related tasks and product support issues.
Virtual Healthcare Agents create personalized engagements with patients at scale.
They can also simplify interactions with other stakeholders like physicians or insurers, and help shield employees from legacy IT systems.
How we do it
Rulai’s SAFE approach enables fast and effortless creation of powerful virtual assistants.Learn more
Rulai’s virtual assistants don’t get confused when talking with customers. Our level-3 AI dialog manager can build multi-round conversations in real-time without writing a single line of code. Rulai is the only platform capable of automating customer service interactions at every tier.
SAFE Action Oriented
Rulai automatically identifies use cases, generates training data, acquires knowledge, streamlines workflows, and detects issues. Combined with our no-code design studio, companies can launch bots and improve them in a fraction of the time required by other bots.
Rulai-powered bots integrate seamlessly with voice and text-based apps, contact centers, agent desktops, backend fulfillment systems, and even other bots, providing a consistent experience at every customer touchpoint.
Rulai for Partners
System integrators at global organizations use Rulai for digital transformations.