
Advanced Omni-Channel Conversational AI platform
Designed to accelerate time-to-value










Rulai's next-gen Conversational AI platform solves the 3 most important friction points of any Virtual Assistant deployment.

Automate all conversations, no matter how simple or complex
“Our support bot is handling more than 70% of support requests without human intervention."
Blunyi
Director of CRM, DHgate

Deliver a consistently great experience across the entire customer journey
"Our passenger support bot has an 82% CSAT rating, higher than human support."
VP customer experience operations
Top ride-hailing company

Deploy and improve bots quickly and cost-effectively
“We were able to get our SAP order status chatbot deployed in just three weeks with Rulai’s help.”
Marcelo Nadruz
GM Digital, Sanofi
Industry recognition
Forbes
Forrester
Gartner
G2

Leading companies in various industries use Rulai to build robust Virtual Assistants that deliver a great experience:

How we do it
Rulai’s AI-infused SAFE solution makes creating powerful virtual assistants fast and effortless.
Learn more about the SAFE method directly from Yi Zhang, our founder:
Watch the videoSAFE
Smart
Rulai’s virtual assistants are incredibly smart. They can hold a conversation longer than anyone else, without getting confused. Rulai’s level 3 AI dialog manager can construct a multi-round conversation in real-time without writing a single line of code. It is the only platform capable of automating more than 70% of all customer service interactions.


SAFE
Action Oriented
They are designed to take action. Rulai’s virtual assistants come with an RPA engine built-in to automate workflows and create conversational dialogues with ease. With 100s of built-in integrations and a powerful Javascript engine, connecting to enterprise systems or 3rd party RPA platforms is a breeze.
SAFE
Fast
They are fast learners. Rulai has automated most of the critical bot implementation steps, including identifying use cases, generating training data, acquiring knowledge, automating workflows, and identifying gaps and issues. Combined with our no-code design studio, companies can launch bots and improve them in a fraction of the time required by others.


SAFE
Extensible
Finally, they have enormous potential. Rulai-powered bots integrate seamlessly with voice or text-based customer touch points, contact center providers, agent desktops, backend fulfillment systems, and even with other bots, providing a consistent experience across the customer journey.

Featured Content

Intro to Rulai
Rulai’s Conversational Computing Platform helps companies build advanced Virtual Assistants
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Expert’s Guide to Conversational AI
Understand the 5 levels of AI and how they link to Virtual Assistant ability and performance.
Learn More
2020 chatbot predictions
Read Rulai’s predictions of what will move the chatbot category in 2020.
Learn More
Contact Center Automation
Learn about the use cases of virtual assistants in a contact center context.
Learn More

Learn how Rulai can work for your business
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