"Our success with Rulai has shown my team and my company what is possible and how quickly it can be done. With Rulai’s chatbots, we are going to continue to push the boundaries and add features that add value by increasing efficiency and productivity, which will help us to grow our business.”
VP of Digital, Top 5 global pharmaceutical company
Customers need to check the status of their orders. Currently, it takes too many clicks to track orders down, leading to a poor customer experience. Rulai virtual agents can deliver results in seconds by streamlining access to backend data sources and automating lookups.
With access to contextual chat sessions and multiple backend systems, Rulai virtual agents can provide a complete view of your inventory. Paired with customer and supplier preferences, this holistic view can drive inventory optimization with predictive analytics.
Rulai’s virtual agents augment the sales process by integrating with backend systems. Account managers can query across those systems through natural language to achieve a flexible, strategic, and tactical view of their pipeline. Rulai’s virtual agent will present them with relevant KPIs, such as order details, customer account activity, and quotas.
"Enterprises must reimagine their operations, with automation and AI at the center of their strategy. AI enables automation to get faster and smarter over time and helps uncover new revenue streams and fundamentally transform operations."
Forrester
