Guide Continuous VA Development with Recommendation and Unit Tests

Rulai provides you with recommendations for updates and enhancements based on patterns detected in your past transcripts. Leverage these recommendations to identify common issues and questions, and to improve your Virtual Agents towards:

  • Addressing more use cases for customers
  • Improving resolutions rate
  • Reducing human intervention

Rulai’s Recommendations also provides context, giving users visibility into the reasons for the recommendation.

Want Rulai to work for your business?

Request A Demo