Monthly Archives: December 2017

Delivering an Effortless Chatbot Customer Experience

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Written on December 19, 2017 at 9:16 am

Categories: Chatbots
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In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless […]

The 3 Different Generations of Chatbot Technology

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Written on December 12, 2017 at 12:46 pm

Categories: Artificial Intelligence
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There are 3 different generations of chatbot technology found in contact centers, websites, or in an […]