Blog|Category of|Chatbots

Delivering an Effortless Chatbot Customer Experience

In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless […]

The 3 Different Generations of Chatbot Technology

There are 3 different generations of chatbot technology found in contact centers, websites, or in an […]

Alert – Chatbots are not living up to promises

Chatbots are not living up to the promises that many people are expecting. And there’s five […]

Rulai adds domain expertise in CX and Contact Centers

Rulai, Inc. the only provider of a 3rd Generation chatbot solution that gives customer experience designers a simple […]

Aragon Research Selects Rulai as a “Hot Vendor in AI Chatbots”

AI chatbots are poised to rapidly expand across the enterprise. Their importance to the enterprise cannot […]

The Secret to Creating AI Chatbots That Solve Real Business Problems

As AI chatbots continue to grow in popularity, there’s a lot of hype about their expansion […]

Technology is Automating White-Collar Jobs – Rulai’s AI Chatbot Made CB Insights’ Top 40 List

Recently, CB Insights published its State of Automation Report. We’re proud to announce that Rulai was […]

[Video] Will AI Chatbots Replace Contact Center Agents?

Right now there’s a lot of media hype about AI chatbots. If you believe everything you […]

Not All AI Chatbots are Equal: The 3 Generations of AI Chat, Part 2

In this two part series, we’re taking a closer look at AI chat and how it […]

Not All Chatbots are Equal: The 3 Generations of AI Chat, Part 1

Lately, as AI chat technology has become prevalent in mainstream devices, like the iPhone’s Siri and […]