Blog| Tag of Improve Customer Service

The Secret to Creating AI Chatbots That Solve Real Business Problems

As AI chatbots continue to grow in popularity, there’s a lot of hype about their expansion […]

Why You Need an AI Chatbot That Can ‘Talk’ to Your Customers

From live customer service agents to chatbots Over the past few years, advances in voice processing […]

The Future of Exceptional CX: Rulai’s Interview with CRMXchange at ICMI Conference

A few weeks ago, Rulai attended the 2017 ICMI Contact Center Expo in Orlando, FL, focused […]

5 Questions to Ask an AI Chatbot Provider

Despite so many benefits to deploying chatbots, many companies hesitate when the time comes to rolling […]

Should Your CX Roadmap Include a Facebook M Chatbot?

There was a lot of buzz last week when Facebook rolled out suggestions from M–its AI-powered […]

3rd Gen Virtual Assistants Enable Interactive Customer Conversations

For the past 30+ years, software has been built using graphic user interfaces (GUI), which enable […]

Bloomberg’s 50 Most Promising Startups You’ve Never Heard Of (Spoiler: Rulai Nabbed the AI Bot Slot…)

Who doesn’t love a list?  And in Silicon Valley, we especially love lists that highlight the newest […]

Can AI Chatbots Really Improve Your Customer Satisfaction Ratings?

Get Real, Improve Customer Service with Bots? It’s common for customers to complain about automated help. […]