Yesterday I was talking with Henry Truong, our VP of Enterprise Solutions, about the current challenges […]
These are unprecedented times. I hope you, your family, and your colleagues are staying safe and […]
In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless […]
There are 3 different generations of chatbot technology found in contact centers, websites, or in an […]
Rulai, Inc. the only provider of a 3rd Generation chatbot solution that gives customer experience designers a simple […]
Right now there’s a lot of media hype about AI chatbots. If you believe everything you […]
