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Rulai’s “Low Code” Chatbot is Featured on Techcrunch

Today, Techcrunch published a feature article about our cutting-edge Interaction Design Console for creating an enterprise […]

Not All AI Chatbots are Equal: The 3 Generations of AI Chat, Part 2

In this two part series, we’re taking a closer look at AI chat and how it […]

[Video] What’s Included in the Enterprise’s Ultimate CX Chatbot?

The interplay of AI with the specific domain expertise of humans is a critical component of […]

5 Questions to Ask an AI Chatbot Provider

Despite so many benefits to deploying chatbots, many companies hesitate when the time comes to rolling […]

Should Your CX Roadmap Include a Facebook M Chatbot?

There was a lot of buzz last week when Facebook rolled out suggestions from M–its AI-powered […]

3rd Gen Virtual Assistants Enable Interactive Customer Conversations

For the past 30+ years, software has been built using graphic user interfaces (GUI), which enable […]

Not All Chatbots are Equal: The 3 Generations of AI Chat, Part 1

Lately, as AI chat technology has become prevalent in mainstream devices, like the iPhone’s Siri and […]

Bloomberg’s 50 Most Promising Startups You’ve Never Heard Of (Spoiler: Rulai Nabbed the AI Bot Slot…)

Who doesn’t love a list?  And in Silicon Valley, we especially love lists that highlight the newest […]

Can AI Chatbots Really Improve Your Customer Satisfaction Ratings?

Get Real, Improve Customer Service with Bots? It’s common for customers to complain about automated help. […]