In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless […]
There are 3 different generations of chatbot technology found in contact centers, websites, or in an […]
Chatbots are not living up to the promises that many people are expecting. And there’s five […]
Rulai, Inc. the only provider of a 3rd Generation chatbot solution that gives customer experience designers a simple […]
AI chatbots are poised to rapidly expand across the enterprise. Their importance to the enterprise cannot […]
As AI chatbots continue to grow in popularity, there’s a lot of hype about their expansion […]
Recently, CB Insights published its State of Automation Report. We’re proud to announce that Rulai was […]
Right now there’s a lot of media hype about AI chatbots. If you believe everything you […]
In this two part series, we’re taking a closer look at AI chat and how it […]
Lately, as AI chat technology has become prevalent in mainstream devices, like the iPhone’s Siri and […]
